Posted: 2015-04-28 12:38:02
@Shelley: I have never complained about the price. My finances allow me to often buy the Merc and not the Ford. But I get very, very upset when paying for a Merc, and getting a Ford! You cannot advertise 60min and then give 45min. Thats the issue!
This is unfair. If they clearly state that it is for 45 mins, many clients may opt to go elsewhere.
Karen's response tells me a lot about how she treats the girls. Her greediness may payoff shortterm, but longerterm, i doubt.
The longterm success of any business is based on satisfied clients and employees (pun intended). Let's see if i am wrong this time.