On 2021-05-16 12:51:41 Miss Red (aka Louise) said:
Here is a thought did you ever consider that the lady might have told you she has a booking right after you because she knows you might over stay..?
Think about that because I have done this to a client in the past.. and I ain't ashamed that I did tell that white lie... He always but always chomped up a extra 30/35 minutes with out feeling guilty or ever offering to compensate. My reason for telling that little white lie is because telling him nicely he cant always be overstaying his time fell on deaf ears. So i got tired of it and did not want to start arguments or loose him as a client because he was a awesome guy.
I just started to tell him everytime he arrived for an appointment i have a client after that so I will not be able to let him run over his time. 3 times in a row and that was the end of 60 minute bookings he realized he honestly needed that extra 30 minutes so he then started to book 90 minute sessions and never over stayed ;)
On 2021-05-16 13:10:31 Lesley said:
Missred
I had a client at 6pm for an hour, on the phone I told him that I have another client after him at 7:30.
He came 15 min late, and overstayed another 15 minutes after I had mentioned we have to finish, leaving me no time to prepare for the next client.
Seeing that he wasn't planning on finishing any time soon I politely said we have to finish now because I didn't want them to run into each other. He got angry, told me I am lying about having another client just to get rid of him.
I felt really offended. Luckily for me, the client for 7:30 canceled and paid me my full fee because the cancellation was at such short notice. Being so busy with number one I didn't have a chance to check my phone to see he canceled.
I took screenshots of the messages where the person booked and canceled 5 minutes before, I chopped off any identifiable info and sent it to client number one to prove I wasn't lying. Unfortunately, that is no longer a client :/
This client told me girls lie about having other bookings so they can get you to leave. Now reading what you have said, I now understand why they do it :D
On 2021-05-16 14:06:13 modnarmodnar said:
On 2021-05-16 13:10:31 Lesley said: Missred
I had a client at 6pm for an hour, on the phone I told him that I have another client after him at 7:30.
He came 15 min late, and overstayed another 15 minutes after I had mentioned we have to finish, leaving me no time to prepare for the next client.
Seeing that he wasn't planning on finishing any time soon I politely said we have to finish now because I didn't want them to run into each other. He got angry, told me I am lying about having another client just to get rid of him.
I felt really offended. Luckily for me, the client for 7:30 canceled and paid me my full fee because the cancellation was at such short notice. Being so busy with number one I didn't have a chance to check my phone to see he canceled.
I took screenshots of the messages where the person booked and canceled 5 minutes before, I chopped off any identifiable info and sent it to client number one to prove I wasn't lying. Unfortunately, that is no longer a client :/
This client told me girls lie about having other bookings so they can get you to leave. Now reading what you have said, I now understand why they do it :D
That sounds pretty ridiculous. I imagine that was the last you ever interacted with that client? Doesn't sound like the sort you'd want to keep around.
On 2021-05-16 14:12:38 Lesley said:
The safest bet however would probably be to ask the SP to leave 15 minutes between your appointment and the next for your peace of mind.
She can either agree and schedule as such or tell you that's not how she works, therefore she is aware of the risk of losing your booking because of spacing.
I think most SP's would gladly accommodate that if you stay within your time limit.
On 2021-05-16 14:19:12 Lesley said:
He started stalking me on social media, sending me verbally abusive messages etc.
On 2021-05-16 14:36:10 modnarmodnar said:
On 2021-05-16 14:19:12 Lesley said:
He started stalking me on social media, sending me verbally abusive messages etc.
Do you know how he got your personal info? Again, I would imagine you wouldn't have just shared this willy-nilly.