As much I agree with everything said, especially this part:
On 2023-07-07 10:32:19 Cunilinkiss said:
I don't want to look back and feel tolerated only.
I don't think what you are looking for can ever be captured in a review in a value-adding or actionable way. And I'm on-board with your thinking. The SPs I go back to most often are the ones that make me feel like they want me to be there and not just to render a service. But they don't know who's coming through the door next and if you rock up and they just aren't attracted to you, it's going to be that much harder for them to put on the lovey-dovey attitude even when it was always their intention to do so. Unless we are measuring their acting ability...
Number of repeat visits can also be skewed by the reviewer's logistics and options in their area.
I know I'm not offering solutions and I'm sorry for that, but personally I don't even bother looking at the numbers. When assessing "service" in a review I read the written part of the review and take note of objective comments about what happened ("she answered the door wearing lingerie"/ "there was a heater in the room") and what didn't happen ("she didn't have oil/wipes") or mechanics that may impact the customer experience ("had to wait in the room while she fetched stuff/paid money to the house"). How "good she makes me feel" is part of the experience and can be practiced similar to how waiters and air-hostesses can consistently leave you feeling "looked after" but any emotion beyond that is down to the 2 of you and how well you two gel together I think.
Have you ever had a girl who really liked you and followed you around like a puppy but you didn't notice her at all because you were not attracted to her? An SP like that could give you objectively excellent "service" but still not give you an "emotional aftertaste" because the spark was just not there.