Posted: 2016-12-01 17:03:48
Edited: 2016-12-01 17:04:22
Rene, I want to give some friendly advice.
If a client is rude or tells lies about you or whatever on the forum, and you were to POST A RECORDING as "proof" of your side of the story:
NOBODY would be on your side. Anybody who ever saw that thread would NEVER book you and you would likely be banned.
Some people are assholes. Every WG on this forum has dealt with an asshole or two. Don't get involved in long arguments with people on the forums, it never looks good for you even if you're in the right. Just say one polite, short response on your side of the story and apologise for any confusion/misunderstanding, and drop it from there.
You're not going to lose all your business because one client said something bad about you. You will, however, lose a LOT of business if people find out you're recording their calls. Privacy and confidentiality is EVERYTHING in this business. Everything.