Name: Clarissa
City: Pretoria
Area: Lynnwood/Wilgers
Last Visit: December 2012
Full Profile: [
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Ok, odd review but humour me. I had a double booked with Clarissa today (21st) for 1pm. Arrangements were made with Clarissa yesterday who was warm, engaging and super helpful. Even called me late afternoon to explain who her doubles partner was give me options etc. real client focus.
Went to bed as excited as a 4 year old on Xmas eve.
Woke up and had some time to kill, so decided to pop into the office before trekking north. Was phoned by Ivanda the receptionist to confirm and yes I confirmed, duh! Btw Ivanda has the cutest laugh and voice.
Anyway, 45 minutes later I get a request to complete a project SOX audit, f*ck!!!!!
So I phoned, apologized profusely and now I am so freaking depressed.
HOE and Clarissa are really tops and I am sure my visit would've been awesome if their care and client focus was anything to go by.
Did I get my double? No
Sure Clarissa looks like her pics? Yes as HoE doesn't strike me as the kind if place to photoshop.
Again, Clarissa I am so very very sorry for canceling but up to the moment of me canceling everything u did and HoE did was a 5+ rating.
Moral of the story, if you gonna treat yourself to a 45 min drive and a dream team session, do NOT first go to the office, rather arrange a early morning tryst and then go to work.
Still crying about my disappointing day :-(.
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Ratings:
Personality: 5/5
Telephone Manner: 5/5
Venue Cleanliness: 5/5
Personal Cleanliness: 5/5
Privacy: 5/5
Service: 5/5
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Will you return? Yes
Advertiser looked like the Photos? Yes
Secure Parking? Yes
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