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I will start by saying I have been with Kimmy before and her service is splendid, I will however not be returning to Kimmy again.
I contacted Kimmy, made and appointment and she confirmed her availability. I drove 30 min to Kimmy's venue just to find she has switched off her phone. Hence the 0 rating on her personality. She simply does not respect other peoples time and therefor I will not return.
[Please note that this is not a review but a comment ESA Admin]
Will you return?
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