Name: Elements
City: Johannesburg
Area: Linden
Last Visit: July 2017
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I called Elements at 5pm Tuesday 04 July. I asked if they were still taking bookings and the receptionist said yes depending on the appointment time. I said I was about 20 min away and she said that's fine I can come through. She says that only Kate is available and I confirm for Kate.
I arrive there at
5.20 pm. She asks if I have a booking to which I say Yes as I believe only Kate is available as I was told. She then says that Kate is in a booking and will only be out in an hour. There's obviously no other girls available either.
I ask if I can come back later and she says No - all going home after their bookings.
Wasted a lot of time driving though peak hour traffic. No apology. More like a F.U. - We don't need your business.
This is the attitude that sinks businesses like Elements.
Receptionist needs to go on a customer service course. Don't commit to a booking if you can't make it. I could have gone somewhere else if they were honest with me.
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Ratings:
Face: 3/5
Body: 3/5
Personality: 3/5
Telephone Manner: 1/5
Venue Cleanliness: 3/5
Personal Cleanliness: 3/5
Privacy: 3/5
Service: 1/5
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Will you return? No
Advertiser looked like the Photos? No
Secure Parking? Yes
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